I just wanted to let you know that we have received the shipment ( yesterday afternoon), and have this morning checked over the ramps and tested them, with no issues found.

I’d like to express my gratitude to you personally for the great level of customer service you have given ( me/ our charity) in relation to getting these ramps, and the upfront trust you have shown by dispatching them out to us, when we have never used your company or services before, so I thank you.

All the best, and I’ll be recommending your company to others.